To make a return, please ensure the items are securely repacked and that the packing slip is included.

Some parcels include a prepaid return label in the envelope. If a label is included, please attach it to the parcel and drop it off with the indicated carrier. Please find the costs here. If no return label is included, please return your order using a home delivery option at your own expense. 

Please send your return to the following address:

Vicinavicina
Store Kongensgade 55, 4. tv
1264 Copenhagen, Denmark

Returns are at the customers expense. Once we have received your return, we will process your refund.

For questions, please contact: customercare@vicinavicina.com